trim.Sign in

Privacy policy

Last updated 14 November 2026

This explains what personal information Trim collects, why, who it is shared with, and the choices you have. Trim is operated from the United Kingdom and follows UK data protection law.

1. What we collect

When you sign in:

  • Twitch: your Twitch user ID, username, display name and profile picture. We also keep access tokens so Trim can create clips and read chat on your behalf. Tokens are stored encrypted.
  • Google: your Google account ID, name and profile picture. We do not ask for or store your email address.
  • Kick: your Kick user ID, name and profile picture.

When you use Trim:

  • Videos you upload or record, the clips made from them, their captions (transcripts) and your edits.
  • Which channel a clip came from, and whether its streamer approved it.
  • Your plan, usage against its limits, and your saved clip settings.

If you pay: Stripe handles your card. Trim never sees or stores card numbers. We keep a Stripe customer reference and your subscription status.

If you connect a channel as a streamer: your channel name, your facecam position setting, and an encrypted token that lets Trim fetch clips of your channel.

2. What we do not collect

  • No advertising or analytics trackers.
  • No email address, unless you write to us.
  • Chat messages are not stored. Moment Radar reads a channel's public chat while you watch, only to measure how busy it is, and discards each message immediately.
  • The screen recorder keeps footage in your own browser. Only the clip you choose to make is sent to Trim.

3. Why we use it

  • To provide the service you asked for (performing our contract with you): signing you in, making and storing clips, generating captions, taking payment.
  • Our legitimate interests: keeping Trim secure, preventing abuse, showing the leaderboard, and handling copyright complaints.
  • Legal obligations: keeping payment records.

We do not sell personal information and do not use your content to train AI models.

4. Who we share it with

Only the services needed to run Trim, each of which processes data on our instructions or as an independent provider:

  • Railway (hosting): stores the database and video files.
  • Deepgram (speech-to-text): receives the audio of a clip to produce captions.
  • Stripe (payments): receives your payment details directly.
  • Twitch, Google and Kick: used for sign-in, and Twitch and Kick for stream information and clip creation.

Some of these providers are outside the UK, including in the United States. Where data is transferred abroad it is protected by the safeguards UK law requires, such as approved contract terms.

We may disclose information if the law requires it, or to deal with a legal claim.

5. What others can see

  • Your display name appears on the public leaderboard if a streamer approves one of your clips.
  • A streamer whose channel you clipped can see that clip and your display name.
  • Anyone you give a clip's video link to can view that video.

6. How long we keep it

  • Original uploads and recordings: deleted automatically about a day after upload. The clip made from them is kept.
  • Clips and captions: until you delete them or your account.
  • Account details and tokens: until you delete your account. Disconnecting a channel deletes its token.
  • Payment records: kept by Stripe and by us for as long as tax law requires.

Deleting your account from the Account page removes your profile, clips and video files, and cancels any subscription.

7. Cookies

Trim uses only the cookies needed to keep you signed in and to complete sign-in securely. It sets no advertising or tracking cookies, so there is no cookie banner. The embedded Twitch and Kick players are provided by those services and may set their own cookies under their own policies.

8. Your rights

Under UK and EU data protection law you can ask us to:

  • give you a copy of your personal information;
  • correct it, or delete it;
  • restrict or object to how we use it;
  • move it to another service.

Write to coleissa256@gmail.com and we will respond within one month. You can also complain to the UK Information Commissioner's Office (ico.org.uk) or your local data protection authority.

9. Children

Trim is not for children under 13. If you believe a child under 13 has an account, tell us and we will remove it.

10. Changes and contact

We will update this page if what we do changes, and tell you in the app if the change is significant. For anything about your privacy: coleissa256@gmail.com